Jim Conley started Direct Connect in 1992 after working for a computer sales & service company in downtown Cleveland. His extensive computer background goes back over 20 years while serving in the United States Army, during a time when personal computers were not affordable for business owners.

Jim and his team are committed to customer service excellence and look to exceed the expectations of each customer.
 

 

Sonya joined Direct Connect in 1994 and is responsible for the day-to-day operations on all levels. Sonya's computer background goes back almost 20 years and is, naturally, an experienced computer user. Though she is not a technician, she's able to assist with most customer calls for help. She also handles the telecommunications provided by Direct Connect.

 

 

 

 

Ron has been a member of the Direct Connect team since July 1996. Ron dedicates his expertise to service-related projects - such as computer upgrades, new installations and network configurations.