Are you frustrated with the lack of service and responsiveness of your current IT support company?

We can help! We have been supporting the legal industry in the Cleveland area for almost 30 years. We understand the unique challenges, needs and workflow of law firms and can put in place solutions to increase billable hours, lower IT support costs, dramatically increase productivity and support your hectic, crazy-busy work schedule.

Our law firms typically have 5 to 15 workstations, and rely on their computers, network, e-mail and Internet for daily operations. These firms have a specialized line of business application that they use to run their business and rely heavily on that software and their network being operational.

We work best with law firms who: 
  • Want a trustworthy, experienced and HIPAA compliant team to focus on their technology so they can focus on their business.
  • Want to reduce their cybersecurity risk and minimize IT surprises.
  • Need help with HIPAA/PCI compliancy.
  • Know that computer downtime costs them money.
  • Need to be certain their data is always backed up, period.
  • Need to be able to support their employees if work-from-home is necessary.
  • Want their employees to do the jobs they were hired for, not waste their time on computer problems.
  • Believe that paying to prevent problems is more efficient than paying to fix problems.
  • Are looking to expand their business, but need to know the technology and costs involved in doing so.
  • Have their interests tied to the bottom line.
  • 21 Questions

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    21 Revealing Questions You Should Ask Any IT Company Before Giving Them Access to Your Company's Network
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Stress Free During the Pandemic

Having Direct Connect’s managed services for almost 25 years, our business continued uninterrupted and without any issues whatsoever during the pandemic.

It’s amazing to print documents from my office computer directly to my home printer without saving the documents first and emailing them to myself.

There is such comfort knowing Direct Connect is continually monitoring and supporting our business and ensuring that we are as technologically advanced as possible.

Kathy T. Joseph, Esq Kathryn T. Joseph & Associates
Trustworthy IT Support Source

As is the case with any service Direct Connect has ever provided over the past 15 years, their team provided prompt and professional service at the onset of the pandemic. We had zero interruption to our staff and more importantly our need to service our clients. 

Jim and Sonya and the staff at Direct Connect are a trustworthy IT support source and more importantly are trustworthy and outstanding individuals. 

Joseph K. Rosalina, Esq. Gabriella Russo Rosalina
Russo, Rosalina & Co. LPA
https://www.rrlpa.com/