Free Report:

21 Critical Questions Your IT Consultant Should Be Able To Say “Yes” To

Let’s face it, not all IT consultants are created equal. The question is, which one will give you honest, straightforward and ACCURATE advice and which ones will overcharge you, not deliver on promises and (potentially) make things worse due to gross incompetence? Don’t trust your critical IT operations to just anyone!

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21 Questions

  • The little known fact of the computer repair industry that most people don’t know and will never be told by their IT guy (knowing that ALONE could save you from wasting tons of money and untold aggravation when outsourcing your computer support).
  • Revealing questions that help you instantly spot an unethical or grossly incompetent computer repair/support technician in minutes.
  • Costly misconceptions most business owners have about computer maintenance and repair, one of which you need to know BEFORE even picking up the phone.
  • Viruses, worms, spyware and hackers. What you need to know to protect yourself.
  • Common mistakes to avoid when choosing a computer consultant.
  • Why “cheap” or “lowest price” computer repair shops aren’t the bargain they initially appear to be.
  • The one surefire sign that you should  walk away from a computer support firm.

Direct Connect Computer Systems, Inc. is an IT management company that specializes in delivering full-service IT support for businesses in the Greater Cleveland area. Click here to learn more about us.

Everything Works – Consistently!

Our entire firm relies on solid email and internet services.  Since hiring Direct Connect, everything works - consistently!

Having been through several IT firms in my career, none were able to provide the comprehensive approach to our particular IT needs, nor the prompt and respectful support like Direct Connect.

Direct Connect is responsive to our questions and concerns, and treats us with courtesy and professionalism – traits seemingly lost in an IT industry dominated by know-it-all techs with bad attitudes.

Brian J. Halliday, Esq. Partner, Co-Director
Green and Spiegel Midwest LLC http://www.gands.com/
Business as Usual During the Pandemic

Having Direct Connect’s managed services for almost 25 years, our business continued uninterrupted and without any issues whatsoever during the pandemic.

It’s amazing to print documents from my office computer directly to my home printer without saving the documents first and emailing them to myself. 

There is such comfort knowing Direct Connect is continually monitoring and supporting our business and ensuring that we are as technologically advanced as possible.

Kathy T. Joseph, Esq. Kathryn T. Joseph & Associates https://www.ktjlawfirm.com/

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Trustworthy IT Support Source

As is the case with any service Direct Connect has ever provided over the past 15 years, their team provided prompt and professional service at the onset of the pandemic. We had zero interruption to our staff and more importantly our need to service our clients. 

Jim and Sonya and the staff at Direct Connect are a trustworthy IT support source and more importantly are trustworthy and outstanding individuals. 

Joseph K. Rosalina, Esq. Gabriella Russo Rosalina
Russo, Rosalina & Co. LPA https://www.rrlpa.com/