Attention Cleveland Area Businesses

Are You Frustrated with the Lack of Service and Responsiveness of Your Current IT Support Company?

We can help!  Direct Connect has been providing IT services and support to Cleveland area businesses for 30 years and understands the unique challenges, needs and workflows of a small business.  We put in place solutions to increase productivity, lower IT support costs and support your hectic, crazy-busy work schedule.

Call Now: 216-382-4900 Or Schedule FREE Consultation

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    21 Critical Questions You Should Ask Any IT Company Before Giving Them Access to Your Company's Network

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Call Us Today At 216-382-4900

Top 9 Reasons to Choose Direct Connect Computer Systems


We SPECIALIZE in Working with Small Businesses
We’ve been supporting Cleveland area small businesses for almost 30 years and understand the day to day challenges you face in the IT world. Our IT services were built for businesses who want to reduce cybersecurity risks and minimize IT surprises.

Live Phone Support and Quick Response Time
We answer our phones live 7-days a week, which means we deliver a quick response to IT support.

Peace of Mind
Which means, you get systems that just work! You never have to worry that a virus has spread, or a backup has failed to perform while we’re monitoring your network 24/7/365.

Easy to Do Business With
We do business with a hand-shake, which means you’re not locked into long-term contracts.

Flat-fee Support with No Surprise Billing
Which means, we handle the maintenance and support of your users and network for one monthly fee that you can easily budget for.

Risk-Free Guarantee
Which means, if you are not completely convinced we are the right IT company for you at any time, we will transition you to one that is, for free, no questions asked.

One Call, Really Can Do It All
Which means, we take care of your technologies so you can focus on your business. We handle all aspects of your IT infrastructure including hardware and software management, third-party vendor relationships, and any other network-related technology needs.

Security is Paramount
Which means, we’ve got your back! At Direct Connect, we follow and enforce Security Best Practices for all our clients, as well as internally. We educate our team and our clients on cybersecurity to keep networks safe.

Safe On-Site and No-Touch Remote Support
We accommodate the current needs of your organization. Which means, we diligently use proper PPE (masks/gloves/hand sanitizing) when providing safe on-site service and practice no-touch remote support whenever possible.

See What Other Cleveland Businesses Are Saying About Us…

Fixed Monthly Pricing and No Surprise Billing

We needed a professional IT firm to manage our rapidly growing business.  Relying on internal staff (non-IT) to manage our technology was making for a chaotic work environment.

Direct Connect takes care of all of our technology needs for a fixed monthly price. We like being able to budget for our IT expenses with no surprises. Now our technology is supporting our business.

Lisa Ristagno Pete & Pete Container Service Inc.
Saving Time and Money

If you’re looking for a highly responsive IT firm, don’t look any further than Direct Connect.

Direct Connect saves us valuable production time and money by monitoring and managing our systems and getting us back up as soon as possible if something fails.

Joe Hawald Owner
Advanced Innovative Manufacturing, Inc.
Responsive, Courteous, and Professional

Our entire firm relies on solid email and internet services.  Since hiring Direct Connect, everything just works - consistently!

Having been through several IT firms in my career, none were able to provide the comprehensive approach to our particular IT needs, nor the prompt and respectful support like Direct Connect.

Direct Connect is responsive to our questions and concerns, and treats us with courtesy and professionalism – traits seemingly lost in an IT industry dominated by know-it-all techs with bad attitudes.

Brian J. Halliday, Esq. Partner, Co-Director
Green and Spiegel Midwest LLC

Not Ready To Call Us Just Yet?

If so, we would at least like to give you a copy of our recently published report, The Business Owners’ Guide To IT Support Services And Fees.

Even if you aren’t ready to make a change right now, this will give you the 3 most common ways IT services companies charge for their services, and the pros and cons of each approach, 18 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data, and more.

Simply fill out the form here and download your copy today!

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    Free Copy Now

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