Your time and money
are scarce….

Do you want to waste them on IT support that makes you need one of these?

  • Does your tech take forever to call you back and respond to your requests?
  • Are you paying them good money to keep things working, but are STILL having constant problems, slowness and other recurring issues?
  • Are you worried they`re not backing up and securing your network?
  • Does your head hurt from having to deal with the hassles?

Dear Colleague,

Are you sick and tired of constant IT, phone and computer problems interrupting your day, frustrating you and your team? Do you feel stuck with an absent-minded computer tech who isn’t delivering the SERVICE you want, but you don’t know who else you can trust to do a good job without overcharging you?

If so, I have the solution that will make IT-related issues one headache  you NEVER have to deal with again

My name is Jim Conley, owner of Direct Connect Computer Systems Inc., and co-author of How to Find The ‘Best Fit’ IT Management Company for Your Business.  We’ve been delivering proactive IT support and services to Northeast Ohio small businesses for over 30 years with friendly, knowledgeable techs who will put you at ease and resolve your IT problems quickly and efficiently. We understand the unique challenges, needs and workflows of a small business and can put in place solutions to increase productivity, lower IT support costs and support your hectic, crazy-busy work schedule.

Why can I make such a bold statement?

Because almost every business owner I talk to will confess that their current computer support person – whether it’s a friend who’s good with computers or a “professional” IT company – is NOT completely delivering the level of service they want.  Therefore, they are forced to deal with ongoing technical issues and worry that their network is NOT secure from hackers, ransomware, extended downtime, data loss and a range of data-erasing disasters. Clearly this is unacceptable!

Click here to schedule your 12-minute Discovery Call

Why did I send you this letter during a global pandemic?

We keep small businesses running. No matter what. We sprang into action when our clients suddenly needed to work from home, while keeping them productive and secure. And, we will be there as they transition back to whatever new normal may develop in the near future.

Businesses like yours are the backbone of the US economy. Your survival and success is essential to speed up the recovery from this pandemic-induced recession. As a business owner, how you use your time and resources are more important than ever.

You deserve hassle-free IT support that delivers
the best value, dollar for dollar!

Don’t let your less-than IT guy hold you and your company back!     

Although the notion of providing reliable, affordable, full-service computer support isn’t an amazing concept, it still surprises me how many computer technicians don’t get it right. Therefore, I understand if you’re skeptical about our claims.

My guess is that you’ve been disappointed, even burned, by other IT techs in the past.  I’ve spent the last 30 years perfecting our ability to provide the HIGHEST level of IT services and support at a truly reasonable price – and we’re really good at it. That’s why I simply want the opportunity to prove ourselves.

Curious? Let’s Schedule A Quick Call to Discuss

The next step is simple: Fill out the form on this page to schedule a brief 12-minute discovery call.

Fresh eyes see things that others cannot – the whole point of the quick call is to see if there’s any way to save you time, money or get you the level of service you need and aren’t getting now. Worst case scenario is that you walk away knowing you are in GREAT hands and you have someone to reach out to if anything should ever happen.

Click here to schedule your 12-minute Discovery Call

At the End of the Call You’ll Have Two Options…

Option 1: you do nothing except pat yourself on the back while grabbing your next cup of coffee because you’ve done a great job taking care of your company’s IT needs.

Option 2: you pat yourself on the back for taking the call because you learn that you CAN save time, money or get better service.

Either way you win and all it’s taken is 12 minutes (I promise!)

Enclosed are comments from other businesses like you who we’ve been able to help reducing IT costs and providing superior IT services to. If you’d like additional references, or if you’d like to speak with any of these clients before scheduling our initial consultation, please let us know and we’ll cheerfully arrange that for you.

But if you’re ready to get started now, please call or schedule a quick discovery call. I will have my assistant follow up with you in a couple of days to ensure you’ve received this letter and to discuss how (if?) you’d like to proceed.

Awaiting your response,

Jim Conley
President, Direct Connect Computer Systems
Phone: (216) 382-4900

Is it crazy to think that you will book a 12-minute call to discuss how we can save you time, money, and technology headaches?

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    12-Minute Discovery Call

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Was your IT guy an absolute ALLSTAR during the crazy rush to adapt your business during the pandemic?

Could you say this about your current IT guy?

Direct Connect Saves Us Time and Money

If you’re looking for a highly responsive IT firm, don’t look any further than Direct Connect.

Direct Connect saves us valuable production time and money by monitoring and managing our systems and getting us back up as soon as possible if something fails.

Joe Hawald Owner
A.I.M.
Peace of Mind

Since hiring Direct Connect, we finally have peace of mind that our IT infrastructure has been updated and stabilized and is running to its full capacity. We now have ‘technical experts’ that always research the best methods that consider not only the current matter they are solving, but also the future expansion of our systems. Direct Connect will earn your trust, don’t over analyze.

Bobbie St. Marseille American Foam Products
Budgeting with No Surprises

We needed a professional IT firm to manage our rapidly growing business. Relying on internal staff (non-IT) to manage our technology was making for a chaotic work environment. Direct Connect offered us a Managed Services Plan that would take care of all of our technology needs, with unlimited support, for a fixed monthly price. We liked the idea of being able to budget for our IT expenses with no surprises. Now our technology is supporting our business.

Lisa Ristagno Pete & Pete Container Service Inc.