Specializing In Highly-Responsive IT Support, Consulting, And Managed IT Services
For Cleveland Businesses
Are you a Cleveland business that has been struggling to find reliable IT support that services your needs at a fair price? If so, you’re in the right place.
Here at Direct Connect Computer Systems, we pride ourselves on giving world-class IT support to small and medium-sized local businesses. To find out if we are a good fit, we recommend you get started by taking advantage of a quick 12-minute call.
Call us at 216-382-4900 or fill out the form on this page to schedule your 12-minute call today.
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What You Can Expect From Us At Direct Connect Computer Systems in Cleveland
Responsive, Friendly Service
When you first signed up with your current IT company, they promised fast response times... but are they still delivering on it? Here at Direct Connect Computer Systems, we guarantee quick and reliable service when you call our dedicated helpdesk.
Cost-Effective IT Support
With Direct Connect Computer Systems, you'll get flat-fee support with no surprise bills. All you're responsible for is one fair monthly fee, which simplifies your life by making your IT support easy to budget.
Fast, Secure Performance
IT disasters like being hacked or losing your data can be a nightmare for your business. That's why we put so much focus on making sure your data and network are 100% safe & secure. Sleep easy knowing your company is protected.
Save Time & Increase Productivity
Many small businesses lose productivity they do not even realize when a manager spends a great deal of his time handling IT issues. The savings in this alone can largely offset the cost of using a top-notch outsourced IT firm like Direct Connect Computer Systems.
- Your fast, reliable network means no more waiting for the system to load so you can do your job.
- Our Backup & Disaster Recovery systems keep your team productive even if the server crashes.
- Comprehensive documentation means technicians won't waste time hunting down information they should already have.
- We provide multiple on-site technicians to make large projects go smoother & faster, with minimal downtime.
Are You Ready For Better IT Support?
Then call us at 216-382-4900 or fill out the form on this page to schedule a 12-minute call.
See what other local business owners are saying about us...
With Direct Connect, you can’t go wrong. They make our technology work and it’s one less thing for me to think about.
It was critically important to find a trusted IT partner who would protect the confidential data that our law practice values. Direct Connect put my concerns to rest. With their Managed Services Plan, Direct Connect manages our technology and provides unlimited support. I know that Jim and his team are protecting our data, backing up our systems, updating…. they are taking care of everything, and everything just works. With Direct Connect, you can’t go wrong. They make our technology work and its one less thing for me to think about.
Joe Rosalina
Russo, Rosalina & Co., LPA
“Hiring Direct Connect is like having a trusted in-house IT department.”
Before we started working with Direct Connect, our technology was not effectively supporting our office. Direct Connect brought us into the 21st century and continues to keep our business running efficiently. It brings me piece of mind to know that they are managing our technology for us and I can call them anytime for support. It’s like having a trusted in-house IT department. Direct Connect stays on top of industry trends and looks for ways to cut costs and find even better services. Bottom line is I trust their recommendations!
Kathy Joseph
Kathryn T. Joseph & Associates, Inc.
“I can locate any email, for any purpose, by using any keyword, with Direct Connect’s Email Archiving service.”
“I used to search emails only by subject lines. When the emails became too voluminous, the search mechanism could no longer search through them. Now, with Direct Connect's Email Archiving and Outlook Hosted Exchange services, I can locate any email for any purpose using any keyword!”
Neil Siegel
Attorney At Law
Fixed Monthly Pricing and No Surprise Billing
We needed a professional IT firm to manage our rapidly growing business. Relying on internal staff (non-IT) to manage our technology was making for a chaotic work environment.
Direct Connect offered us a Managed Services Plan that would take care of all of our technology needs, for a fixed monthly price. We liked being able to budget for our IT expenses with no surprises. Now our technology is supporting our business.
Lisa Ristagno
Pete & Pete Container Service Inc.
“Direct Connect is responsive, courteous, and professional – traits seemingly lost in an IT industry dominated by know-it-all techs with bad attitudes.”
“Since hiring Direct Connect, I have peace of mind knowing that everything consistently works. Having been through several IT firms in my career, none were able to provide the comprehensive approach to our particular IT needs, nor the prompt and respectful support like Direct Connect! Direct Connect is responsive to our questions and concerns, and treats us with courtesy and professionalism – traits seemingly lost in an IT industry dominated by know-it-all techs with bad attitudes.”
Brian Halliday
Ritter Halliday LPA
Are You Ready For Better IT Support?
Then call us at 216-382-4900 or fill out the form on this page to schedule a 12-minute call.
