From: Kathy Joseph
To: Jim Conley
Date: Mon, 15 May
Subject: My IT team

Jim, Sonya, Ron and Mark,

I wanted to thank you for being my IT team.

In light of the crazy ransomware issues this week, I have been very happy to know that someone is paying attention to all of this for me because I could not do it by myself. Just thought I would let you know how much I appreciate all that you do for us.