IT Buyer's Guide For Northeast
Ohio Law Firms

What You Should Expect To Pay For IT Support For Your Small Business (And How To Get Exactly What You Need Without Unnecessary Extras, Hidden Fees And Bloated Contracts)

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Read This Guide And You’ll Discover:

The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.

A common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you’ll learn what it is and why you need to avoid agreeing to it.

Exclusions, hidden fees and other “gotcha” clauses IT companies put in their contracts that you DON’T want to agree to.

How to make sure you know exactly what you’re getting to avoid disappointment, frustration and added costs later on that you didn’t anticipate.

21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.

Are You Ready For Better IT Support?

Then call us at 216-382-4900 or fill out the form on this page to schedule a 10-minute Discovery Call.

Schedule A Discovery Call Today

Stress Free During the Pandemic

Having Direct Connect’s managed services for almost 27 years, our business continued uninterrupted and without any issues whatsoever during the pandemic.

It’s amazing to print documents from my office computer directly to my home printer without saving the documents first and emailing them to myself.

There is such comfort knowing Direct Connect is continually monitoring and supporting our business and ensuring that we are as technologically advanced as possible.

Kathy T. Joseph, Esq Kathryn T. Joseph & Associates
Zero Interruption to Staff and Clients During the Pandemic

As is the case with any service Direct Connect has ever provided over the past 16 years, their team provided prompt and professional service at the onset of the pandemic.

We had zero interruption to our staff and more importantly our need to service our clients.

Jim and Sonya and the staff at Direct Connect are a trustworthy IT support source and more importantly are trustworthy and outstanding individuals.

 

Joseph K. Rosalina, Esq. Gabriella Russo Rosalina
Russo, Rosalina & Co. LPA
Responsive, Courteous, and Professional

Our entire firm relies on solid email and internet services.  Since hiring Direct Connect, everything just works - consistently!

Having been through several IT firms in my career, none were able to provide the comprehensive approach to our particular IT needs, nor the prompt and respectful support like Direct Connect.

Direct Connect is responsive to our questions and concerns, and treats us with courtesy and professionalism – traits seemingly lost in an IT industry dominated by know-it-all techs with bad attitudes.

Brian J. Halliday, Esq. Partner, Co-Director
Green and Spiegel Midwest LLC