Attention Northeast Ohio Manufacturers and Service Companies:
Are you frustrated with the lack of service and responsiveness of your current IT support company?
We can help! We have been supporting the manufacturing and service industry in the Cleveland area for almost 30 years. We understand the unique challenges, needs and workflows of those businesses, and can put in place solutions to increase productivity, reduce downtime and support your hectic, crazy-busy work schedule.
Call Now: 216-382-4900 Or Schedule Your Free 12-minute Discovery Call
Our customers typically have 5 to 25 workstations, and rely on their computers, network, e-mail and Internet for daily operations. Most of our customers have a specialized line of business application that they use to run their business and rely heavily on that software and their network being operational.
We work best with companies who:
- Want a trustworthy and experienced team to focus on their technology so they can focus on their business.
- Want to reduce your cybersecurity risk and minimize IT surprises.
- Know that computer downtime costs them money.
- Need to be certain their data is always backed up, period.
- Need to be able to support their employees if remote work is necessary.
- Want their employees to do the jobs they were hired for, not waste their time on computer problems.
- Believe that paying to prevent problems is more efficient than paying to fix problems.
- Are looking to expand their business, but need to know the technology and costs involved in doing so.
- Have their interests tied to the bottom line.
What You Get When You Partner With Direct Connect Computer Systems, Inc.
24/7 Live Support
Our experts are always available to offer your staff excellent service, no matter what time they need us.
24/7 Systems Monitoring
Direct Connect understands that for attorneys, every minute counts. Get peace of mind knowing your systems and data are being monitored to identify trends and vulnerabilities within your firm. We’ll quickly put an end to phishing threats and suspicious activity patterns.
Proactive IT
Direct Connect continuously audits your firm’s IT network around the clock to detect issues in advance. We perform after-hour patches and maintenance to keep your systems at top performance during business hours.
Predictable Monthly Costs
Our managed IT service offering gives you predictable monthly expenses for a defined service level agreement. Our competitive pricing is packed with value and won’t break the bank.
Fixed Monthly Pricing and No Surprise Billing
We needed a professional IT firm to manage our rapidly growing business. Relying on internal staff (non-IT) to manage our technology was making for a chaotic work environment.
Direct Connect takes care of all of our technology needs for a fixed monthly price. We like being able to budget for our IT expenses with no surprises. Now our technology is supporting our business.
Lisa Ristagno
Pete & Pete Container Service Inc.
